PapaMedia.com
Papa Media Sending wrong book and not reimbursing me for the full cost

I ordered (from France) a book from PapaMedia (Helsinki School, vol. 1).

Although I had indicated the ISBN number in my order, they sent me after two months vol. 2 instead, for a cost of $153.44 (this volume 2 can be found in any photography bookstore for $50).

I returned the book to papaMedia immediately (for a cost of $40).

Now, not only they don't reimburse me, but only credit my account to buy from their website, but they keep more than $40 (crediting me only for $111.15), and they don't reimburse me the shipping costs.

I thus lose more than $75.

Compared to all the other bookselling sites I have been dealing with, this is very bad practice. Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.

Company: PapaMedia.com
Country: USA
State: Florida
City: Miami
Address: 8345 NW 66th St., Suite 4969
Site: papamedia.com

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