Taxbrain, Metabank, Tax Brain
Crappy service

Miscellaneous

I've used Taxbrain for 4 years and have highly recommended them to many people but this years experience has changed all that.
I'm one of the thousands whose money was sent to the wrong bank. I check with the IRS customer svce rep who said my refund had been deposited on 26th of January but no one could tell me why I hadnt recieve it as of Feb 1st. If taxbrain had admitted the mistake earlier I think I would've been able to forgive & move on but they waited over a week with no info at all and then sent out emails to make it look like as if the IRS was at fault. Imagine all these disgruntle taxpayers calling the IRS. I'm sadly disappointed because I was waiting funds to help pay for vendors for my wedding in June. I will never use their services again!


Company: Taxbrain, Metabank, Tax Brain
Country: USA
Site: taxbrain.com
  <     >  

RELATED COMPLAINTS

TaxBrain
Horrible experience - tax preparation

Taxbrain, Metabank, Tax Brain
READ if you did not get your refund Taxbrain, Tax Brain, Petz Enterprises, Metabank, Republic Bank No refund, wrong bank, Metabank

TaxBrain
Taxbrain screwd up! - efile

Taxbrain.com
Petz enterprises, sbbt, taxbrain ripoff with tax refund, tax refund sent to wrong bank by fault of taxbrain

TaxBrain
WRONG ROUTING NUMBERS - Internet Tax Prepare

Taxbrain, Metabank, Tax Brain
Tax refund scam

Taxbrain.com
Taxbrain has messed up thousands of returns

Taxbrain, Metabank, Tax Brain
Petz enterprises I filed my '09 taxes on January 15 and was assured that I would receive my refund on the 29th of January. I did not receive my refund because taxbrain directed the irs to send my return, along with se

Taxbrain.com
Metabank Taxbrain offers tax service. I filed my taxes on the 16th of Jan choosing the option for direct deposit which goes thru Metabank then is routed to my bank Taxbrain screwed up on the routing. # to Meta

TaxBrain
Do not use Taxbrain please!