Moneygram
Receiver Gets Money Order and Pays Fees Instead of Cash

I sent money frequently through Moneygram to relatives in St. Louis, Missouri over the past couple of years. Recently my niece informed that she does not receive cash she receives a moneyorder and is charged additional fees to cash it. I pay $12-$24 to send this money and she not only doesn't receive cash she is charged to cash this Moneygram moneyorder. It seems to me that this is a scam for vendors to charge cashing fees. I have spoke to representatives of Moneygram and some stated that stores can set their own policies. Shouldn't these policies be regulated by Moneygram? If I send cash the receiver should receive cash. So buyer beware if you send someone cash through a moneygram location the receiver will not receive cash. It's a moneyorder and headache to boot trying to cash it. Sadly disappointed with this practice and one question. Where's my cash??

Company: Moneygram
Country: USA
Site: moneygram.com

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