Pearl Vision
Clerk deliberately left out lower price on lens to get more commission

A couple of weeks ago I went to Pearle Vision in La Crosse, WI to get estimates on the price of glasses. A female clerk gave me an estimate of $276 for the glasses I was interested in (a 30 percent discount off the original price).
I told her I would think about it and come back some other time. A couple of nights ago I went back into Pearle and a young gentleman helped me. I told him I had forgotten the estimate, and could he re-write it (same frames that I picked out a couple of weeks ago). The estimate for the glasses came to $206.00. That's quite a difference from the first estimate.
It turns out that the first estimate with the female clerk was for more expensive lens, etc. She never gave me any indication that I could get a cheaper pair of glasses; but wrote out the estimate as if $276 was my only choice. I realized then that the employees get commission on what they sell.
I am disappointed in the fact that a clerk would deliberately try to screw-me-over so that she could get a bigger commission. That, to me, is unethical, and I will no longer go there or LensCrafter which is owned by the same people.

Company: Pearl Vision
Country: USA
State: Wisconsin
City: La Crosse
Address: 3800 State Road

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