EComfortusa.com
Is total theft! Took $250 from my account, never delivered, won't answer phones!

I ordered a $240 roll of radiant barrier insulation from this company a month ago. I tried to give them extra time on shipping because it was the holidays. I called several weeks later asking where it was. A guy with a russian accent answered the phone. He said my order was shipping from their warehouse in Wisconsin and that they only shipped on Mondays, (???) so I should have it by Wednesday.

The product never arrived. I called again early last week, got the same guy on the phone. He said my order was still listed as pending, and that he would "check with the shipping company, " and call me back.

I never recieved the call back I was promised. Finally, by the end of last week, I had had enough. I called probably 15 times that day, with no response. I emailed... No response. Online tech support... No response. It's been three business days of trying now, and it's like the whole company vanished without a trace! The website is still up, but nobody's answering anything... I will have no choice but to take some kind of legal action now. DO NOT buy from this site, you WILL be swindled.

Company: EComfortusa.com
Country: USA
Phone: 1866554
Site: ecomfortusa.com

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