LG Electronics
LG, Please Don't Back-Peddle On Your VX "Tiny Laptop" Voyager Design In Favor Of Touch-Screen-Only Phones. - Verizon LG Voyage

I'm writing to ask that LG not be so quick to dismiss the Voyager and it's VX "Tiny Laptop" design. It seems like whenever I speak with an employee of Verizon Wireless, they end up having the Voyager. I see people pretty much everywhere that have either a Voyager (VX-1000), or an enV (VX-9900), or an enV2 (VX-9100); I have also still seen people using the very first phone offered by Verizon with the unique VX design; the VX-9800. For myself so far, I have owned the LG VX9800, VX9900, and now the Voyager. All because they use the same basic VX Fold-Open design. Each new phone actually adding something new to the device; while still keeping the VX chassis.
The problem is that the Voyager is going on being 2 years old. I have owned mine for almost 10 months now. So while I think the Voyager is the best phone I have ever used, the spec's are becoming more and more dated. I have been waiting patiently though for an Update; a Voyager version 2, but so far I have been disappointed with the lack of any new phone based on the Voyager. There is a phone called the LG Dare; that uses almost identical software and spec's as the Voyager, but it is a Touch-Screen-Only device. There has also been an update called the "Voyager Titanium", but that in reality was just a Basic update that consisted of a Firmware update and the color of the phone being changed from Black to Titanium. That so-called update lit up the Internet with rumors of the new Voyager being upgraded with EV-DO Rev. A and more RAM; all of which turned out to be wrong. Even the rumor of the Dare's "Fingertip Writing Recognition" ability wasn't included in the Voyager Titanium. And now I am reading that your company is planning on releasing yet another LG Dare, but at a cheaper price; with the same specs? So I'm starting to worry that LG has given up on the Voyager. That you want to stick with Touch-Screen-Only devices; which don't really work all that well to begin with. The beauty of the Voyager is that it has both a Touch-Screen on the outside; then a QWERTY Keyboard inside. Not to mention the Voyager has Two, 18-Bit screens and Stereo Speakers; Which the Dare does not have. The problem with Touch-Screen-Only devices is they are by their very nature flawed. There is all types of problems, bugs and limitations that come about when dealing with a Touch-Screen; problems that have yet to be fully worked out. But the VX design has been proven. And on the subject of Touch-Screen-Only devices; just because "Some" people love the iPhone, that doesn't mean every single new Advanced-Phone needs to be Touch-Screen-Only device. Most of us customers don't like the idea of having to rely on a Touch-Screen for input. A screen that can be starched and/or dented and totally effect the functionality of the phone.

So I hope that LG doesn't abandon the Voyager, or the VX chassis; in favor of Touch-Screen-Only devices. Those of us customers that use Verizon Wireless don't really have the same level of access to Advanced-Phones as other customers, on other networks do. So our heads are metaphorically held under the boot of a company that will only allow for devices designed for use on the Verizon Wireless network, to be available to us for purchase. We can't buy some Unlocked device and use it with Verizon. So we need companies that currently deal with Verizon like LG to keep creating new designs and improving on tried-and-true designs like the Voyager. And if your company is already working on the next Voyager, then (PLEASE) make sure you add EV-DO Rev-A data capabilities to it! What's the point in having access to this giant Rev-A network; when our phones can't access it?

Company: LG Electronics
Country: USA

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