AOL (America Online)
AOL blocks access to my e-mail with a spurious update request

This morning I tried to access my mail on AOL. They had a page for me to complete to continue the process. I completed their page, including security process (copy the image) six times and cannto get into my mail, unless I pay a little fee (their words) for customer help. I have almost 1000 message being held up by them. This sounds liek a ply to get me to sign up for an account but this was sprung on me overnight. Yesterday there was no problem and full access. Today nothing and no warning, either. There is no link for those of us with "free" accounts. The only help you get is if you pay. I cannot determine who Federal agency oversees them, but I have discovered that there are a lot of complaits about them. I need to get my email. There are important letters there referring to legal issues. This maneuver has to be stopped!!!

Company: AOL (America Online)
Country: USA

  <     >