Comcast
Bundle cost more than promised and promo change would remove channels

After talking to me over a year ago promising me a bundle package costing $158, I was surprised to see my bill at $190. After calling and talking to several so called customer service agents, I was getting no where. It happened that about the same time, I was relocating to another city and called to cancel them all together. I was going to have direct TV at my new location. In order to keep me, Comcast rolled me into a promotion that gave me HBO and another premium station free for a year. Yesterday I call Comcast to cancel the promo before the rate increase took effect and low and behold they said if I changed it, I would lose all the stations I had before I took the promotion including all the HD channels. What a con game they play on you. They are worthless.

Company: Comcast
Country: USA

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