Kirks Folly
Kirk's Folly Debacle of a Witch Hat Contest

A friend told me about the Spooktacular Witch Hat Contest at Kirk's Folly. Turn in a clean photo of yourself, showing off a hat decorated by you... And the "public" votes on the winner. So, I spent all week making a fabulous creation of a witch hat. I made the hat and even most of the decorations and turned in the photo before the deadline (which was October 16, 11:59pm EST). On Monday morning, October 19, my hat creation was nowhere on the vote page. So, I forwarded my first communication with attachment to the contest address at: HalloweenContest@Kirksfolly.com, with a polite "Was my hat rejected?.." email. THEN I write to customerservice@kirksfolly.com. Finally, I get a reply which basically says "Thanks, but we never got your email... And we can't add you now." Well, I know I sent it... It's right there in my "sent" folder, time-stamped well before the deadline. Yes, I sent it to the right address. I'm so paranoid about that, I ALWAYS copy/paste to new addresses. And in the meantime... I've checked it about a dozen times... Which is super easy... Since it's still SITTING RIGHT THERE IN MY SENT FOLDER.

I'm not generally a complainer, I just don't understand why Kirk's Folly couldn't add me to the contest a half day later than everyone else. Coming in late, I'm bound to be at a disadvantage. I'm not a computer hacker trying to get in late for their fabulous "in-store merchandise" prize. There isn't even cash. Would I have won? Although I made a beautiful hat, I'm not politic enough to send everyone I know to their website to vote on my hat - repeatedly. I'm just a customer, and what should have been a lighthearted and fun contest has left me frustrated and unhappy... Should you buy Kirk's Folly jewelry? Well, it's pretty... Will I? No. The wide net cast by the internet means that I can do my fantasy jewelry shopping from just about anywhere.

As for future contests with Kirk's Folly: No thanks.

Company: Kirks Folly
Country: USA

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