Walmart
Poor Customer Service - travel package

I booked a trip on Sam's thru Sam's club travel on 1/6/09. On 1/8/09 I noticed the same exact trip on Sam's club travel site for $65.00 less per person. I called Sam's club travel and spoke to a rude customer service rep. She told me there was nothing she could do and that I agreeded to the term's. I could understand if it was a week or two but come on 2 days! Also, I guess what makes me upset is the customer service, they were rude and unhelpful. Sam's club customer service rep's need to go to "How to treat customer's with respect 101".

Company: Walmart
Country: USA

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