Golden Village Singapore
Great Customer Service - Customer Service

This happen last week, before my show The Departure, started.

I was getting myself comfortable and juggling with my nachos, my drink and a large pack of popcorns when the incident happen.

I accidentally spilled my popcorns all around my seats and area.

I felt quite bad to dirty the seats of other movie goers and decided to look for a cleaner to clear up the mess.

I couldn't find a cleaner so I approached a young usher, who followed me and to assess the situation.

Even though it is not his duty to clear up the mess, he is very assuring and handled the situation professionally.

The wonderful part was, he even offered to refill the pack of popcorn that I have spilled.

I was totally delighted and happy with the experience and would like to compliment Bryan of Golden Village Singapore (Jurong Point Branch) for the excellent service rendered to a clumsy customer.

Company: Golden Village Singapore
Country: USA

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