Shopper Discounts & Rewards (Webloyalty.com)
Shopper Discounts & Rewards, Webloyalty.com musicnotes.com link lured me into this scam, but BBB case# and scathing letter to CEO got my $ back!

Like many of you here, I didn't realize that $12/mo was being deducted from my checking account. When I first noticed it, I thought one of my kids had bought a shirt Online, or something I'd bought was being charged under another name.

The next time I noticed it, an 800 # appeared on my bank statement and I checked out Shopper Discounts & Rewards Online. Thank God for this Website — I read my story over and over again in your tales of woe. I checked with my bank and discovered SD&R had been charging me $12/mo for 14 months ($168).

Apparently my daughter had purchased sheet music at musicnotes.com (NEVER again am I using that site for sheet music) in April and had clicked the link at the end that promises a $10 coupon. Without entering my debit card # again, SD&R was able to get the # from my daughter's entry on the musicnotes.com site.

First I called the 800# and demanded a refund. They credited 2 months over the phone and emailed me an affidavit to fill out. Then I filed a complaint with the Better Business Bureau.

I then researched the CEO (Richard Fernandes - Princeton, Harvard MBA - CEO of Webloyalty.com, the parent company: 101 Merrit 7, Seventh Floor, Norwalk, CT 06851) and wrote him a scathing letter citing the Harvard MBA Oath and my Better Business Bureau case #. I mailed in the affidavit, also citing the BBB case #.

Today, I'm happy to report, 18 days after I filed my complaint with the Better Business Bureau and wrote my brilliant letter to Richard Fernandes (talk about a good time!), SD&R has refunded every last dime they stole from me... Less the interest, of course.

So, go after them in every way you can. Call 800-889-8776, demand to talk to a supervisor, and be beligerent. Definitely file a claim with the BBB (http://www.bbb.org/), and tell Mr. Fernandes what you think of him. I bet you'll have your money back in less than 3 weeks.

Why this is legal, I don't know. Every one of us should get behind legislation that forbids financial information entered by a customer on one site to be pilfered by another company on a linked site.

Good luck!

Company: Shopper Discounts & Rewards (Webloyalty.com)
Country: USA
State: Connecticut
City: Norwalk
Address: 101 Merrit 7, 7th Floor
Phone: 8008898776

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