Mineral Science
SCAM Ripped off even after following refund policy to detail

Miscellaneous

I tried the on-line "free trial" offer and called the company for a RMA#. I followed their directions to the letter, completed the form, paid the shipping cost to return the item, wrote the RMA # on the box and still got charged another $69.95 the next month. When I called to object to this fraudulent use of my credit card, I was informed that "your package came back Return to Sender". I argued that this was not the case and that I had followed directions and paid for the return shipping. She asked if I still had my postal receipt. Well, I said that probably still do but it would take me hours to locate it now. So she offered to refund just $52.95 out of the total charged to my credit card, basically charging me $17.00 for allegedly sending it back "return to sender" which I DID NOT DO!!! So now I paid the first shipping cost and now a second and I HAVE NOTHING TO SHOW FOR IT because I return the product containers unopened! No amount of talking did me any good.

NEVER NEVER NEVER order from this company. You will regret it!


Company: Mineral Science
Country: USA
State: Texas
City: DFW AIrport
Address: 1040 Trade Ave., Ste. 106
Phone: 8663636797
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