L'Oreal USA Inc
Hip is a Rip - hip

I recently purchased two products from your HIP line, kohl eyeliner and color presso. The lip color is just a poor product in a very intriguing applicator than doesn't work. The eyeliner is a great product in an impossible format. When using the kohl eyeliner it winds up all over my face as particles fall down my cheeks when I apply the product to my eyes. Also the tip of the eyeliner applicator bent at a right angle when I replaced it in the container and I can't seem to fix it.
I felt compeled to complain because you guys aren't exactly giving these products away. The eyeliner was $10.94 as was the lip color, plus tax. So I'm out $22. And change.
Susan Santa

Company: L'Oreal USA Inc
Country: USA

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