Bloomex
Switching items in food basket - purely premium food basket

It seems Bloomex has been out of cheese and savory items for a couple of months now... Why aren't customers simply told of this when ordering and thus given the choice whether or not to proceed? To date, I've had 3 'wrong' baskets sent due to lack of product...

Bloomex's policy considering the above, to charge customers for a pick-up charge when the wrong item is delivered is ridiculous. If it's clear the error is on the part of bloomex, should they not take responsibility for it?

Company: Bloomex
Country: USA

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