Crate and Barrel
Crate and Barrel customer service - Customer Service

I placed an order online several weeks ago, and unfortunately there was an error regarding the address that I hadn't noted till the order had been submitted. There was no way for me to check this order or edit it myself, so I have sent several emails requesting that the error be addressed (i will call later this week). I received the order number shortly after, but that is the last I have heard about it. Nothing about processing or shipping and absolutely nothing back from customer service (aside from automatic responses). I am really pissed off at this level of unprofessionalism. Have they let go a gigantic chunk of staff and as a result have to ignore customer inquiries and have seriously delayed processing times? Ridiculous.

Company: Crate and Barrel
Country: USA

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