Global Replica
Delivered an incorrect and inferior product

I ordered a Christmas present for my wife from Global Replica. The watch I ordered was Model LDJ 900. This was to be a 18K Lady-Datejust watch with a diamond bezel and a gold dial. The company offered either an Italian version or a Swiss version. I selected the Swiss version. They also offered an upgrade for an additional $299.00 whcih I also ordered. The total of my oder was $1,058.00.

I provided my credit card inforamtion as requested and shortly received an email confirming the order with instructions to call the telephone number indicated (949-202-6154) I spoke with a person who identified himself as Michael Campbell. He informaed me that since my order was over $1,000 they could not process my credit card due to the numerious problems they have been having. He advised me to have either a cashiers check or postal money order for the COD delivery payable to Mike Tsyuman for the delivery I would receive from UPS. I am physically handicaped and it was not easy for me to get to my bank of the cashiers check but I did do it.

When UPS delivered the watch I was not allowed to open the package. I gave the driver the cashiers check for $1,058. When I opened the package the first thing I noticed was the boax appeared to be old and slightly worn.inside was a watch totally different from the one I ordered. I called Michael Campbell at the 949-202-6154 number and he assured me they would make the correction. I was advised to leave the watch for the UPS driver and he would in turn deliver the correct watch. This never occurred and i have called and emailed them continously since then.

On January 6 I called 312-401-1903 and spoke with a person named Bill. He asked me to call back the following morning and he would take care of my problem. I called to find they was no answer and I left a detailed message.

I have contacted my bank, UPS, and my lawyer. I am hoping to get some positive response but at this point I feel I have been swindled.

Company: Global Replica
Country: USA
State: New Jersey
City: Jersey City
Address: 113 Pavonia Ave, Jersey City, NJ 07310
Phone: 6095757982

  <     >