Gems TV
Buyers beware! They do lie about
- 12-29-2008
- 23
Buyers beware! They do lie about 30 days return policy. They sent me the wrong wring which I cut the tag to try and realized it was yellow instead of white god. I shipped it back the next day (insured). Three weeks went by & after sending them an e-mail they replied that the ring was returned because the tag was cut off (I had sent the tag as well). Then another person sent an e-mail and said they will look into it since I got the wrong ring! Then I get a card from UPS stating I had a C.O. D package form Gems TV and if I did not pick it up it would be returned to Sender on 10/15. I sent another e-mail and Gems TV responded that they never send C.O. D (I offered to send them copy of the card and they said no). I had sent the ring back on 9/17/07 and as of 10/22/07 there is no refund. I just do not want anyone else to have my experience with this site. I have already sent a written complain with Consumer Affairs of Nevada as well. I hope they shut them down.
Company: Gems TV
Country: USA