Acn Communications
ACN promise a new frontier line of communication and did not deliver

I'd signed up witn ACN in order to save money on calling my mom who's in a differnt state and also she can see her grandchildrend when we talk. Well, what a nightmare it has been. Their phone STINKS!!! It's sounds like you're underwater. It drops call 90% of the time. It freezes after you hang up, I can't imagine if I had an emergency and can't dial out 911!!! They want me to spend more money buying a router to fix the problem. Well, they should have mention that the quality will suck if you you have the right modem and list modem needed on their sight so we can check before signing up. It only tells you that you have to have internet service at a certain speed. Which we did.

Another thing is the phone does not support fax, and phone card and I did not see that in the terms and conditions as they say it's in. (I signed up on line with the rep. Next to me and he didn't tell me either). I tried to cancel and they want to charge me $199 cancellation fee. I'm having BBB see this issue as what ACN is doing and what a bad bussiness practice they are conducting. Don't sign up for their service! You'll get NO SERVICE instead!!!

I went to the ACN seminar wanting to be involve in this new frontier communication system, THE "DONALD" endorsed so much. Well, I'm glad I didn't sign up and waste $499. I don't know how the reps are doing it with them having the phones themselves and they also say it STINKS!!!

Company: Acn Communications
Country: USA
State: North Carolina
City: Concord
Address: 1000 Progess Pl
Phone: 8772261010

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