Citi Residential
Servicer Refuses Help on Subprime Loan Because Payments Are Current

I have been my home for 25 years and have been a responsible Mortgage holder. This loan originally written by Town & Country and sold to AMAC which was then bought out by Citi. It was not until I went to refinance at the end of three years when the loan was to roll from a fixed rate to a variable that I discovered the doc's was not what I had originally agreed to. Not only was the loan type improperly disclosed in the pre-loan packet, but fell short by $3,000.00 in fees from being a Section 32 High Cost loan and packed with junk fees. In the State of California this is considered predatory. Citi Residential refuses to help me unless I become two or more payments in the rears and then they still will probably not help because they said "She makes her payments". If I were to refinance they tell me I don't make enough money to qualify. That doesn't make any sense to me. If I'm making my payments of $2200.00 a month now, why wouldn't I be able to make them if I refinanced and my payment and interest would be less? If anyone is interested in filing a class action or has already filled a class action, please contact me.

Company: Citi Residential
Country: USA
State: California
City: Santa Ana
Phone: 8004305262
Site: mycitiresidential.com

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