Citi Residential
Lender Refuses Mortgage Help Unless Payments Fall Behind

I have been in my home for 25 years and have been a responsible mortgage holder. This loan was originally written by Town & Country and sold to AMAC, which was then bought out by Citi.

It was not until I went to refinance at the end of three years, when the loan was to roll from a fixed rate to a variable, that I discovered the docs were not what I had originally agreed to. Not only was the loan type improperly disclosed in the pre-loan packet, but it fell short by $3,000.00 in fees from being a Section 32 High Cost loan and was packed with junk fees. In the State of California this is considered predatory.

Citi Residential refuses to help me unless I become two or more payments in arrears, and then they still will probably not help because they said "She makes her payments". If I were to refinance, they tell me I don't make enough money to qualify. That doesn't make any sense to me. If I'm making my payments of $2200.00 a month now, why wouldn't I be able to make them if I refinanced and my payment and interest would be less?

If anyone is interested in filing a class action or has already filed a class action, please contact me.

Company: Citi Residential
Country: USA
State: California
City: Santa Ana
Phone: 8004305262
Site: mycitiresidential.com

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