Omaha Steaks
Bait and Switch

Omaha Steaks removed a free offer from my purchase after the purchase had already been completed. The website said nothing about restrictions. The company said that I could not combine a gift card with a free promotional offer since they are both "special offers" Since when is a gift card a special offer??? When I complained via e-mail about my free item being removed after the order had already gone through and been confirmed, the company canceled my order all together. I did not ask them to cancel the order or anything even close to that. I only stated that I expect to receive my free item or I would contact my credit card company. I finally got my original order reinstated as to not lose the $25 gift card but I never got my free item.

This bait and switch was done to hundreds of people when the company realized they were giving away too much free stuff. They should have honored the orders that were already completed!

Company: Omaha Steaks
Country: USA
State: NEBRASKA
City: Omaha
Site: www.omahasteaks.com

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