AcaiPure - Central Coast Nutraceuticals, Inc
Before you order this supposed "free trial" think! It is a ripoff. They will promise a free sample, but charge you full price anyway!

I, like so many others it seems, have fallen prey to this company and its deceptive practices. I saw this ad on the Natural News web site on 11/04/08, and decided to look at it. They offered a convincing story by a female who had lost a lot of weight with the combination of two products, so I decided to give it a try. I filled in all the information and was promised that they would only charge me for the shipping, $4.95. I used my debit card and placed the order.

This morning, 11/05/08, I looked at my bank account and they had charged me $44.85, not the $4.95 I was promised. I immediately got the contact number and called, only to be told by an automated voice that my wait time would be approximately 26 minutes. I was persistent and waited for over half an hour just to speak with someone.

When I finally got a customer service rep, I immediately told him that I was not happy and wanted to cancel this order. My confirmation email stated that the product would not ship for 2-3 business days, so I could cancel this order and get my money back. The customer service rep told me that my order had already shipped this morning.

I told him that I was charged $44.85, and he stated that on the order form I was offered other products and in order not to be charged for them automatically, then I should have deselected them and he said that I had not done that and was thus charged for the other items. I was furious. I told him that I had read many complaints about his company and that this was a deceptive practice and that I had not ordered the other products. He insisted that he could do nothing until they received the product back from me.

I told him that I wanted to speak to his supervisor, and he stated that they did not come in until about 10 A.M., so I was welcome to call back at that time. I told him that I had to wait 30 minutes just to speak to anyone and he stated that he was "sorry" for my wait, but that there was nothing he could do about that. I told him that I thought his company was deceptive in their business practices and that I would be calling my bank immediately to make sure they did not rip me off again in a month.

I was again persistent and demanded my money back. The customer service rep told me that he was about to end our call. I told him that his company is a ripoff and then hung up the phone.

I can only hope that anyone out there who is even contemplating ordering this bogus "free" sample of Acai-Pure will listen and not proceed with the order as they will get your money and there is nothing you can do about it.

Company: AcaiPure - Central Coast Nutraceuticals, Inc
Country: USA
State: Arizona
City: Phoenix
Address: 2375 East Camelback Rd., 5th Floor
Phone: 8886928352

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