National City Bank
Overdraft rip off and rude office manager 48212 hamtramck

I had a huge problem with that bank, starting yesterday. We deposited check (payroll) just like every two weeks on saturday. Because of a holiday I was not able to get any money till today, but that I could live through. What happened, bank charged us 9 (!) times, $34 each, that gives us $306 overdraft fees, because some of the transactions we made during the weekend. That were trans. Worth $5 or $10 each. Looks like my husband had a burger that was worth $40!!!

The office manager that I talked to today, sorry, tried to talk to, was horrible.

She was not happy starting with that she had to talk to me. Then she just said that it is not a bank's fault, and there is nothing that she can do. When I asked her if she can explain this to me, she showed me a booklet that you get, when you're opening an account, with the words " It's all in here, you can read it".

When I asked about branch manager, he of course was not available, but I insisted to leave a message for him. After that I asked the lady to make sure he's gonna call me back. All she had to say is that she'll give him a message but she is not sure if he's going to call me back.

I am absolutely disgusted by what happened today.
I have absolutely no idea how to deal with them any more.

Company: National City Bank
Country: USA
State: Michigan
City: Hamtramck
Address: Hamtramck

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