Chilis
My husband and I went for lunch

My husband and I went for lunch to Chili's in Lake Mary, the service is ALWAYS slow, but we really wanted fajitas so decided to go for it anyway. We waited for 30 minutes after the waiter took our order and actually had to get up to go find him. When I asked about our food he said that it would be right up, I reminded him that we had already been waiting 30 minutes and he did not even apologize. Another 15 minutes went by, still no food. This time I waived him down and he again said any minute, and NO APOLOGY. At this point my husband just wanted to leave, but we still had not paid for our soda, (he wanted to leave w/o paying) against his will we waited another 10 minutes before finally getting our food. We never got an apology, the manager never came over to the table, and we were not even offered a dessert. I am so done, with this Chili's!

Company: Chilis
Country: USA

  <     >