Ford Motor Credit
Denied credit life, but took our money

We purchased a 2008 truck in late November. My husband passed away in June. The dealership took our money for the credit life & disability insurance, but since my husband answered question 1 truthfully, they denied his insurance. The insurance company that Ford uses tells me to contact Ford, because they sent the check back to them. Ford tells me they don't know anything about it. And the dealership doesn't show they received the money, and they sure as heck haven't reimbursed me in anyway. My husband only drove this truck about 3 months. We put $14,000 down & with the payments made, we've already invested over $27,000.00 in this $52,000.00 truck. I'm lucky if I find a buyer to get the payoff price of approx. $36,000.00. Oh, and they did offer me the Peace of Mind deal, to turn the truck back in and have no further obligation to it. Yeah, right, so they could turn around and resell it for another $40,000.00 or so & make a killing off of it. So, here I am, widowed, disabled, and making payments on a truck that I don't need, but I'm not giving it back to them! And I'll probably never see the insuranace money plus interest. We've always bought Ford for the 35 yrs. We were married, and I have a new 2008 Tauras CUV, and now I'm on the verge of trading it in on another make & model. I definantely will NOT buy Ford again.

Company: Ford Motor Credit
Country: USA
State: Texas
City: Webster
Site: fordmotorcredit.com

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