Homeland Housewares.com
We are the Victims of Questionable internet practices when ordering there product

I was at my computer at 6 am EST & checking out this companies' product, which is the Magic Bullet Blender/mixer, seen on TV. I decided to order one for my wife and I proceded to the websites' ordering page. After answering 2-3 pages of Yes/No offers AND giving tehm my shipping name, address, Credit card info, etc; I was finnally at the LAST page. Before I pressed the "Order Confirmation" button; I asked my wife if she still wanted one. She said, she could purchase the Magic Bullet Mixer, cheaper, locally and not to get it, online. Looking at the screen, there is no other way to change my mind except NOT to press the "Order confirmation" button and just press on the Windows "X" button to close the Window, which is what I did. I didn't think anything of this event, untill I got home, spoke to my wife to let her know I purchased A Magic Bullet Mixer locally. She proceeded to inform me that the Company I was online with charged my Paypal Credit Card anyway! I immediately called the company & spoke to a CSR rep & his Supervisor who basiclly told me that the couldn't help me, I couldn't cancel the order and I was to accept it, then send it back. This was AFTER, he tried to offer me a $30.00 discount to go ahead & accept it. The supervisor told me the same sob story. That it wasn't THERE fault I couldn't cancel the order because it allready has shipped. Well I spoke to a Rep at the Supervising Post Office and he told me that there was a way to trace this package and intercept it, BUT they (the shipper) had to initiate the process. So it's buyer BEWARE. The thought that scares me the most is: why did they keep my info and what is going to happen in the future?

Company: Homeland Housewares.com
Country: USA
State: California
City: Sherman Oaks
Phone: 3104780700
Site: www.homlandhousewares.com

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