Alamo
Rude management

National/Alamo worst customer service, rudest management. I accidentally missed my turnoff at SFO and wound up in their lot instead of Budget. They wouldn't let me out of the lot because it was against policy. The kid at the booth told me to drive the wrong way down a one way street to get out of the way and wouldn't open the gate for me to leave. He wouldn't get the manager. He then left the booth with his back pack leaving me there. I went to get the manager and he wouldn't open the gate either. I had to get the Budget manager on another floor myself. Ridiculous.

Company: Alamo
Country: USA

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