Costco
Charge Card Magnetic Strip Stopped Working and Replacement Refused

Over a year ago, my Costco charge card quit working. I mean, the magnetic part is corrupt. I cannot purchase gas and when I use it inside the store, the Manager has to be called each time! I have asked for a new card, but the person from India on the phone keeps telling me that my card is fine. It is not fine, it will not work!!! I have tried to order a different card, no luck there, either. It would help if the people on the telephone could speak good English. Please help! This is a complaint about the charge card itself.

Company: Costco
Country: USA
Site: costco.com

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