Reservation Rewards
Fraudalent charges

Reservation Rewards fraudalently charged our corporate card.

We use this card for travel quite frequently, and I believe I know where the charge occurred. I booked some flights through www.vayama.com, and exactly one month later the charge appeared on our statement. (we normally book directly through the airline's website, and not a search engine)

I tried to call Reservation Rewards to cancel the 'subscription', but the phone line was 'under maintenance'. I, then, try to call vayama's customer service to alert them to the incident and could not get a customer service rep.

I waited on hold for 10 minutes without speaking to real person. I will not use vayama.com for booking travel anymore, either. Strongly recommend: kayak.com

Shelleylynne
West Lafayette, Indiana
U.S.A.

Company: Reservation Rewards
Country: USA
Site: www.reservationrewards.com/home/default.rails

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