Lipozene
Not Canceling when requested within time limit but still taking money

Late one night I disabled and on limited income, was watching a infomerical on T.V. About a weight loss pill that needed no excerise program for it to work. Because I'm disabled I thought why not try it. It stated that I could cancel at any time and get my money back. So I called Mid Sept placed the order. On the 13th of Oct. I still had not recieved anything and they had taken $30.94 out of my Visa Card. So I called and talked with a lady which was very understanding for a customer service rep. And said she would cancel but that she saw that the item had been shipped. I told her that I had not recieved any thing in the mail nor was there any pkg. Left at my Door. I'm house bound and no one ever knocked on my door. Nor did I sign for any package.

Well the month of Nov rolled around and I kept an eye on my Credit Card and there was no atemp to take any payment so I felt that the customer service rep did her job. Not so there was no notes on my file that I had called nor was there anything written about the cancelation request. So in Dec. Checking my Credit Card all of a sudden there they were taking out $59.84 out of my Account and so I called them and they insisted that I had gotten the package and that I couldn't cancel unless I mailed it back to them and until then I stilled owed for the product. I told them I had never recieved anything from their company and they didn't care they said it was delivered even though they didn't have my signature for anything. So I guess I will have to go without food for the month of Dec. Because those gamblers need the money more than us elderly and disable. Please if you think their going to help you loose weight the only way they do it to take your food income, with a smile in their voice and the TV ads. This is a very poor way to run a company. They call you liers and say you get something when in fact you did not.

Company: Lipozene
Country: USA
State: Nevada
City: Reno
Address: 4910 Longley Lane Ste 101
Phone: 8882208907

  <     >