Sears Gold Master Card Rewards Program
10,000 Reward Points Cashed In, $100 Certificate Never Came

I cashed in 10,000 of my reward points last month after about 3 weeks I did not receive my $100.00 KMart Gift Certificate, I phoned them and they told me it was mailed out one month ago. I informed them I did not receive it. They would not void what they sent and told me in words "tough luck." After talking to a few reps I've given up. And am now out 10,000 points and $100.00. I am very upset because I was going to use this for Christmas. I called back and canceled the rewards program because it is a cost of $25.00 a year. I will pay this card off and I will never enter another Sears Store, and I have been a customer of Sears for over 40 years.

They are rip off Artists and charge high finance charges.

Thank you for allowing me to sound off.

Company: Sears Gold Master Card Rewards Program
Country: USA
State: Nevada
City: The Lakes
Address: PO Box 6922
Phone: 8006698488

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