Keen Psychics
Psychics are the most unethical people! Ripoff Keen.com Keen.com

I just want to advise anyone reading this that is considering calling a psychic to please save your money! I have called so many different psychics and have waisted so much money to the point where I was nearly in serious debt. To top it all off, none of the psychics helped me at all and not one prediction these many psychics gave me ever came true.

My last straw was with Keen. About a month ago I called a psychic who's name was "Gifted Intuition" and spent $8.00 a minute on a reading with her that lasted about 4 minutes. During the reading she seemed nice, and friendly, but I just didn't feel she connected with anything I asked her, so when the phone prompted me to either pay for more time or rate the reading I chose to rate the reading, and I gave her 1 star.

After that I went to the website and gave my feedback, pretty much stating that I wasn't satisfied with the reading. When I logged out I went to my Yahoo account to check my email, I noticed I had 2 new emails from my Keen account. When I went back to Keen to check my mail I noticed that the mail was from " Gifted Intuition". I was thinking to myself " How nice of her!", "She must want to give me some free minutes to make up for that crappy reading."

When I finally opened the mail I was so shocked I couldn't believe it! This lady had the nerve to ask me why I gave her such a bad rating, and she said the reason I didn't like the reading was because I was in denial about the situation. There was so many other things said I can't even remember most, but me and her went back and fourth emailing each other for about ten minutes, the last thing I remember reading before I finally blocked her was when she said to me that instead of calling psychics I should use my money to get more personality, and she also made this " prediction" about my life wasn't going to ever work out for me.

The more I think back about it I still can't believe it happened. I am very suprised at someone being so unprofessional as to taunt their clients with sensitive information that the client trusted them with.
Nonetheless, I contacted Keen's customer service, and wrote them a long email about the abuse I recieved from one of their psychics. I requested my money back, and that my account be canceled. I even gave them permission to go into my account and read the emails I saved from my contact with her as proof of my allegations.

A few days later I received an email from them stating that they were sorry to lose me as a customer, and that I was free to join back anytime. They gave me no mention of a refund, nor did they address the issue about the psychic I contacted them about. I don't know of anything legally I might be able to do about this but I sure wish I could do something.

Company: Keen Psychics
Country: USA
State: Nationwide
Site: keen.com

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