D.R. Horton
Incomplete new home delivered and warranty items ignored for five months

DR Horton delivered me an incomplete home in September. They promised me at that time all the issues concerning the home would be corrected. It is now March over 5 months later and I have yet to have any items corrected. I have been completely ignored by the Builder. I have never been contacted by a customer service or warranty associate. I have mailed multiple letters to the southwest Florida division and the corporate office. I have received no response. They have given me no other choice than to bring my problem public. My warranty issues include: scratched cabinets, scratched countertops, missing light fixtures, broken light fixtures, incomplete landscaping, poor stucco, missing paint, bad carpet seams, discolored dishwasher and more. Do not purchase a home from DR Horton!!!

Company: D.R. Horton
Country: USA
State: Texas
City: Arlington
Address: 1901 Ascension Blvd. Suite 100
Phone: 8173908200

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