CCS Shopping Network
Stole $630 From My Wife's Account, CROOKS, FRAUDS, RIPOFF, BEWARE, THIEVES

From Sept 05 - Jan 06, CCS took $630 from my wife's savings account, but she never had an account with them. My stepson used her account number to open an account, (without her knowledge or permission) but then closed it within the trial period. They took $199 anyway. Then they came back and took $430 more over an extended period of time. There were times they took money out 2x in the same day!

CCS is not helpful in this matter at all. I've spoken to 3 different people, and been told 3 different things. The first phone call resulted in me being told that nobody, including my stepson, had an account so they don't know why they were taking money out of my account.

Call 2 resulted in me being told that my stepson opened the account & the money that was taken was for membership fees & benefits, but he never bought anything, or used the card. He just activated it, but he called back & now the account is canceled.

Call 3 resulted in me being told that before the legal department will even talk to us, my wife will have to file a fraud report against her son with the police & fax the report to them. No, they aren't allowed to give out the number, & that's the only way to get them to contact me.

Oh & by the way, the account is not canceled, because my stepson never made a written request. On top of that, they aren't allowed to give me any more info on the account because it's my stepson's account & he hasn't given them his permission for them to speak to anyone other than him. It's not their fault that it was my wife's money that they took out of her account, my stepson gave them permission for that!

I've been dealing with this for about 2 weeks & I am pissed because we want the money back! We hadn't been checking the bank statement on this account because it's supposed to be to save $ for my stepson for college & my wife is the only one authorized to make withdrawls on it, so there was no need to check it. Had we checked sooner, & disputed the transactions within 60 days, she could have filed a fraud report with her bank & gotten all of the money back. As it stands now, we've only been able to get back $130. Right now it looks like we are just screwed!

Here's the correct # to speak to an actual person:
1-800-731-0121

Here's the legal dept fax #:
1-702-732-3077

Don't bother calling the other numbers, that's just to activate the card, & you never get to speak to anyone. Hope this helps someone.

Ieisha
Sumter, South Carolina
U.S.A.

Company: CCS Shopping Network
Country: USA
State: Nevada
City: Las Vegas
Address: 61 W. Utha Street STE
Phone: 8007310121

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