Ryan Homes
Poor customer relationship, lousy delivery date! Ripoff

We bought an Avalon model and gave them our partial 5% downpayment last Feb. 2003. Our delivery date was supposed to have been Feb. 2004. Sold our house in August and moved to a month to month lease in an apartment since then.

They broke ground on our house March! Our house is still not done at present.

Their vice president's attitude was, we'll return your downpayment if you want.

We've sacrificed patiently waiting for our house to be built. They had our money for more than 2 years. All we want is to move in to our new house.

As a matter of good will, they came up with a 1 point discount during the closing BUT only if we use (of course) NVR mortgage.

It turns out not to be any deal because of the much higher interest rate their mortgage company NVR is offering.

Anyway, RYAN homes representatives in this area act poorly in satisfying their customers. Their vice-president hasn't shown any sympathy to us, new homeowners, as far as giving any extras to compensate for this 2 year delay! If you didn't take their point discount, then you get NOTHING for the more than 2 year delay.

I will NEVER recommend any Ryan home to anyone.
Please pass this to anyone thinking of getting a Ryan home!

I wish someone will pass this website's link to the board of directors of NVR so that they can see what's really going on with their company.

Company: Ryan Homes
Country: USA
State: Maryland
City: Owings Mills
Address: 11460 Cronridge Dr. # 128
Phone: 4106540501

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