WestWay Ford
West Way Ford ripoff Eric Rose and the scandalous West Way sales and finance team

I was a first time buyer in mid October. As most people my age I have bad credit. I finally got a break when I got a call from Eric Rose with West Way sales team. He said they are "specialist" in dealing with poor credit. So I ventured down to see what he had to offer. I was shocked to find that my dream of owning a truck might actually happen. I picked out a 2004 Ford Ranger XLT single cab 4 cyl stick shift. I liked the truck and thought it might actually be a good fit.

Once the truck was picked out we went and sit down to start the game. I was shocked to find that they were going to be able to get me in this truck for less than 300 a month. I had a 1999 saturn to trade in, nothing was wrong with the vehicle, and they offered my 1000 for the saturn. I was pleased but I was hoping for 1500 to 1700. Then I was offered 3000 in rebates. The sticker for the truck was 16,400.

I went to the finance office to finalize the papperwork after 6 hours. The finance person was very pleasaent and cheery. I thought everything was going to be fine. I filled out all the papperwork that I could, but had to return with the title to my saturn the following day. When I came in the following day pressured for time, Finance had me to sign a couple more pieces of papperwork. Bear in mind that this was my first time to buy a vehicle on my own. I didnot know what all I signed.

I was surprised to find out in mid December when my first payment was due it was 415.95. The statement said I financed 19400. It was after the fact that I found out that they were supposed to give me a copy of my contract, it took them until mid January, and after repeated phone calls before I received it. I could not understand how a 16000 vehicle with 4000 in rebates and trade in could come out to be financed 19400. I was told by Jefery the sales manager and Mr Marsh the assistant sales manager that it was the fees and the warranties that caused it to go up. The said because of the bad credit they had to use a company called Centrix.

I checked my own credit score and it was 650. That is not a bad score and not worth adding 7000 in fees and tax's to the total price of the vehicle.

I just want every one out there know that West Way Ford is the worst dealership that there is in the country if not the world. I have not received any explaination for the extra fees as of yet. The battle is still going on.

I hope someone reads this and is able to at least give me peace of mind.

Company: WestWay Ford
Country: USA
State: Texas
City: Irving
Address: W Airport Freeway

  <     >