VALIC
401 loan came up $2000 short after shifting vesting excuses

I requested a loan against my 401. I applied for 20,000.00. It was supposed to take 3 working days. The day came when I needed it... it was not in the bank. I called. They said I did not list my marital status. They never called about this. I told them on the phone. Then they said it would be another 3 days. I called 3 days later. They said I wasn't vested. I said oh yes I was. He looked and came back and said yes, you are fully vested. I said I have got to have this loan. They said another 3 days.

So today I went to get the money and I was shorted $2000.00. I called again. They again said I was only 25% vested. I said no, I had the paperwork in front of me. I was vested from day 1. He said I would have to call my work administrator. What kind of scam are these people doing? Do we have to get attorneys involved to get our money we invest?

Company: VALIC
Country: USA

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