Microsoft
Password recovery - Micro Soft windows 8.1

I was on the net when the update for 8.1 came on and promised me that downloading would not effect my doing.
When downloading was finished and my computer rebooted again I realized that my computer is locked and I am asked to sign in with my password for the account that was created for me by MS.
Issawand@outlook.com

As I have not this password I can not now access my computer at all.
When I tried to recover my password from MS on line I am being told that I have not enough information to recover my password to access my computer.
It happened to me last week and since then I am in contact with so called MS assistance on line but what they are doing is only telling me to repeat and try to recover my password on line... I am explaining to them that I have already done that and I have not enough information to do that and they reply: you should recover your password on line...
Right now I can not access my computer because of the password and MS is not able to provide me with a temporary password.
They do not ave even a telefon Number to talk to customer or live chat... They are not working at all... But for sales they have enough facilities...

Company: Microsoft
Country: USA

  <     >