Pacific Monarch Resorts, INC
What Reservation? You didn't show up! Liars. Get less than what you paid for

Ok, this is my story:
My husband and I fell for this $69.99 Las Vegas getaway... We scheduled it for November, we were going to get married there at that time.in October we had a chance to go to Tennessee and decided to get married there instead... I called "Pacific Monarch Resorts" 11 days before our arrival date, and cancelled, the guy was so nice, and told me to be sure to reschedule within 6 months... Today is Feb 6th... I called to schedule our reservation for May, only to be transferred about 4 times before some woman told me flat out that they called us 2 days before our original arrival date and that the person they contacted told them we'd be there. Ok, my husband and I live alone, we have dogs and cats, but they don't usually answer my husbands "Cell" phone. That is the phone number we used for this nightmare. They tell us that because this mystery person confirmed our reservations that we no longer could use our confirmation letter to get our accomdations that we paid for in advance.

The moral of the story... You get what you paid for, except when dealing with this company, you actually get less... Nothing!
Thank you for listening!

Linda
Boone, Iowa

Company: Pacific Monarch Resorts, INC
Country: USA
State: Washington
City: Renton
Address: 2201 Lind Avenue S. W. Suite 250
Phone: 18008477256

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