EFixNow
Consumer Report

My 93 year old mother's access to AOL email was somehow blocked and she was directed to efixnow; whereupon they took her atm card via telephone and charged her $150.- to fix her Mac. (ON MOTHER'S DAY!)
Does this sound OK to anyone?
Here's the log of what they did:
[6:53 PM] Connecting...

[6:53 PM] Connected. A support representative will be with you shortly.

[6:53 PM] Support session established with Heber Murphy.

[6:53 PM] You have granted full permission to Heber Murphy. To revoke, click the red X on the toolbar.

[6:53 PM] Remote Control started by Heber Murphy.

[6:57 PM] Heber Murphy has sent a link: https://efixnow.com/buy/index.php? Cart=2b90a94ea69fec6e90fa4891d25cf20e

[7:04 PM] Connecting...

[7:04 PM] Connected. A support representative will be with you shortly.

[7:04 PM] Support session established with Heber Murphy.

[7:04 PM] Remote Control started by Heber Murphy.

[7:06 PM] Connection lost. Attempting reconnection...

[7:06 PM] Remote Control by Heber Murphy stopped.

[7:06 PM] Connection closed. Attempting reconnection...

[7:06 PM] Connecting...

[7:06 PM] Connected. A support representative will be with you shortly.

[7:08 PM] Connection closed. Attempting reconnection...

[7:08 PM] Connecting...

[7:09 PM] Failed.

[7:10 PM] Connecting...

[7:10 PM] Connected. A support representative will be with you shortly.

[7:16 PM] Support session established with David Beasock.

[7:16 PM] Transferring session to another technician...

[8:40 PM] Support session established with Brandon Pedroza.

[8:40 PM] Remote Control started by Brandon Pedroza.

[8:42 PM] Connection lost. Attempting reconnection...

[8:42 PM] Remote Control by Brandon Pedroza stopped.

[8:42 PM] Connection closed. Attempting reconnection...

[8:42 PM] Connecting...

[8:43 PM] Connected. A support representative will be with you shortly.

[8:43 PM] Support session established with Brandon Pedroza.

[8:43 PM] Remote Control started by Brandon Pedroza.

[8:48 PM] Connection lost. Attempting reconnection...

[8:48 PM] Remote Control by Brandon Pedroza stopped.

[8:48 PM] Connection closed. Attempting reconnection...

[8:48 PM] Connecting...

[8:48 PM] This session has expired and can no longer be used. To start a new session this applet must be downloaded again.

[10:30 AM] Connecting...

[10:30 AM] This session has expired and can no longer be used. To start a new session this applet must be downloaded again.

[7:59 AM] Failed.

[7:59 AM] Connecting...

[7:59 AM] This session has expired and can no longer be used. To start a new session this applet must be downloaded again.

[1:23 PM] Connecting...

[1:23 PM] This session has expired and can no longer be used. To start a new session this applet must be downloaded again.

Company: EFixNow
Country: USA
State: Utah
City: Bluffdale
ZIP: 84065
Address: 14870 Pony Express Road, Suite 100
Phone: 8007048416
Site: efixnow.com

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