TD Bank
Consumer Report

My wife & i received a $50.00 td bank debit visa gift card from our grandchildren to use for a dinner on 2/14 we went to applebee's resturant in hillsborough nj for valentines day lunch bill total was $41.22 i gave the server the td bank debit visa gift card & told the server jessica b. To keep the balanace on the card $8.78 for her tip she left & returned & told me that there was only. 54 cents balance left i asked her what happened to the $8.78??? She said " i don't know? I told her to get the manager his name is david he came & told me td bank added on a fee this ruined my wife & i's valentines day i became really angry i said to him what kind of extortion is this he told me to call td bank when i got home i did just that i spoke to joel at td bank he gave me a smoke & mirror type answer saying applebee's took the &8.78 i told him i demand that the $8.78 balance be sent to me in the form of a check & i expect to receive it within 10 business days from 2/15 on 2/16 i called td bank to see if anything was being done about my complaint & iwas given a question reference #130215=000051 and was told a check for $8.78 would be sent to me in 14 days 14 days came & gone on 3/6 i called td bank spoke to 3 people jayson=amy= & lynette after telling my story i was told by lynette that the bank people would discuss my problem & decide if they would refund the $8.78 to me well as of today 4/12 i have not received my check nor have i gotten any phone calls or e=mails from td bank please note i expected them to do the right thing but they just ignored me and expected me to just go away & forget about it wrong this just makes me more determined than ever thanx for your help jack s (personal information removed) e=mail (personal information removed) one more thing i was told by td bank to make a purchase using the card balance because that was the only way to resolve my problem on 3/6 i went to the burrito king resturant in monmouth jnctn nj tried to use the $8.78 balance on the card it was a no go seems td bank charged $11.41 cents to the card instead of using the $8.78 thanx again hope to hear from you soon

Company: TD Bank
Country: USA
State: Maine
City: Portland
ZIP: 04112-9540
Address: 2 Portland Square, PO Box 9540
Phone: 8004623666, 8003223264
Site: tdbank.com

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