Digital Depot Online
Consumer Report

I looking for $2499.98 refund.
I purchased a camera Nikon D600 On October 29th on their website. The next day, they called me and said the the one that I purchased was a Japanese text and if I want a English text i need to upgrade which is $1000.00 higher than the one I purchased. I told them no and they need to hold on to my order and I need to talk to my husband first because he was the one who want to camera. I talked to them at 12:30 pm and at 4:30pm, I checked my bank account and they already charged me for 3 transactions. I was so angry. So I called them and asked why they charged me for all these and what are they charging me for. They told me the $1499.99 is for the camera, $500.00 is for the charger and 499.99 is for the battery but I only ordered the camera. I told them that I want to canceled my order since they haven't ship it yet. They said okay, they will refund money back to me within 15 business days but it been 6 months now and I still waiting for my refunds. Every time I called them, they were said I need to wait 15 days. And I liked, I been waiting for almost 6months now. They told me to call their billing department ext: 100 which I did. When they answered me this guy which is the same guy that I talked to before but he acted like he know nothing about anything. So, I have to explain everything for him again in a very patient way. He asked me to give him my phone # for him and he will have somebody for their billing department call me, but I never receipt any call for them. I called them again a couple weeks later. Guess who answer, the same guy. I asked him again and he told me to email their billing department because they only available by email. I email them but I heard nothing back. I am so frustrated and tires of everything to the point, when I ready to hire a lawyer and files a law suit against them.

Company: Digital Depot Online
Country: USA
Phone: 6267680993
Site: digitaldepotonline.com

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