DinoDirect.com
Consumer Report

Miscellaneous

When they send the wrong item, it's as bad as if they don't send anything at all. You will have to spend so much time sending tons of e-mails and they always ask for more proof. They ask for high definition picture of a number written quite small. Then it's not enough, they ask for a AVI file because it seem like they can't watch any other formats or it's just another stalling tactic. Anyway, At first they have ignored my support ticket about the wrong item, I've had to write in their forum to get some attention and since then it's a never ending story. I will have to take the lost as I'm spending a lot more time on this problem than the value of the nexus 7 case. Don't do business with them, it might work fine for a few times but one of these days you will loose.

I've heard that they ask us to send back the item and pay for shipping, to be able to get a replacement DUH! I am still arguing with them but i will end this non sense very soon.


Company: DinoDirect.com
Country: USA
State: California
City: Los Angeles
ZIP: 90069
Address: 8605 Santa Monica Blvd #22395
Site: us.dinodirect.com
  <     >  

RELATED COMPLAINTS

DinoDirect
And is based in China — online only

DinoDirect
Steal, ignore, lie Internet

Dinodirect
Dinodirect.com, False advertising poor customer service terrible quality china knockoffs

DinoDirect
China Division Orderted NEW GOOGLE TABLET $174.00- received USED tablet with a shipping label stating PLAYER $20.00

DinoDirect.com
Consumer Report

Dino Direct
DinoDirect Dino Direct sent wrong item but denied doing it! Guangdong

DinoDirect.com
Consumer Report

DinoDirect.com
I ordered laser pointers but neither worked. Perhaps it's the "buttons". We'll send new ones. Never received

DinoDirect.com
Sent me items i did not order or pay for. They are totally of no use to me. Items are not al all what I ordered and paid for. What I did get is of very inferior quality from what I ordered and does Shanghai

Factoryoutletstore.com
Poor Service review