Mitsubishi Electronics
Consumer Report
- 02-08-2013
- 30
I purchased a 65 inch Mitsubishi TV in 2010 with a (1) year warranty. Of course as soon as the warranty went out I began to have problems with the TV. At first the lamp went 7 and costed $300 dollars to fix. Now 2 the motherboard need to be replaced and will cost approximately $500.00 to fix.
I called the company hoping for some assistance with the cost with a TV that is not a good three years old hoping they would honor there company policies... Which states: (1) Corporate social responsibility (2) INTEGRITY AND FAIRNESS and (3) Global understanding thru business. I was told that they could not help me regardless of how much money or how long it has been for repairs.
I will never buy anything that has that name ever again and fill as though they should take out number (2) of the company policy.
So I have paid almost the price of the TV in repairs.
Company: Mitsubishi Electronics
Country: USA
State: California
City: Irvine
ZIP: 92618-1904
Address: 9351 Jeronimo Road
Phone: 8003322119
Site: mitsubishi-tv.com