Omaha Steaks
Hawaii Food Order Delayed by UPS Switch and Spoiled Waiting

Here we are in Hawaii on dec 24' and our $200 order of food for our 10 day stay in a condo with kitchen is not here as promised dec 21. I was promised fed ex delivery and Omaha decided to switch that to ups which does not deliver past noon on sat and is closed sun. Omaha knew that and my food arrived dec 22 and has sat at the airport ups site for 2 more days going rotten. Omaha shipped it the 19th and was dumb enough to schedule it out for 6 days in transit. I have to pay a cab fee today (it's Christmas eve) 159 round trip, buy food at Costco 500, have already fed 4 in restaurants at 240 per day (4 people) while waiting for the food, and this will cost our family $1800 for omahas negligence. Never ship ups to Hawaii. We clearly warned them and they did it anyway. Ruined our vacation with extra spending. You see, milk is $10 per gallon in Hawaii so we thought Omaha monster sale pack for 9 meals was a great deal. Yeah, if the perishable item actually reaches the end user.

Company: Omaha Steaks
Country: USA

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