Casual Mist
My Survey.com I was charged $95 for a cologne I didn't order. I was told I would be canceled, but the next month I was charged $49 for a cologn I didn't receive

I received a pop up add from my survey.com for a low cost cologne to buy. I didn't see anything in small print requiring me to buy anything else. The next month I recieved a cologne in the mail, and I was charged on my credit card from "Casual Mist". I immediately called, and the customer service rep told me there was small print requiring me to be in a fragrance club. I told him, I wasn't interested, and wanted to be canceled. I agreed to eat up the $95, but I was told I was now canceled and wouldn't recieve any more products. This month I was again charged $49.00, this time they called themselves DCL Fragrance Club, and they said I canceled on November 23, but I was charged on November 14, and was again required to buy the second product. I asked why didn't the customer service rep, who canceled my "membership", didn't tell me this, and I received no answer.

Company: Casual Mist
Country: USA
Address: 2700 Oregon Road

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