A Travelzoo Person
Consumer Report
- 12-07-2012
- 23
I phoned your Uk Head Office yesterday asking
for help with your offers by email.
I spoke to a young lady regarding a problem I am getting regarding reading your offers.
What is happening is that a black banner is
over riding the email text with the wording
Image Could not Load. This is repeated time after time until some 12-20 banners cover the main part of any offer. The young lady (I didn't ask her name) tried to help but after
10 minutes without success I asked her to phone me back with a solution to the problem
which she agreed to do. No phone call came and nothing was left on my answer phone. Very disappointing as a regular customer I am unable to book further offers until the matter is resolved. I am most upset that I was not phoned back! John Taylor (Personal Information Removed)
Company: A Travelzoo Person
Country: USA
State: New York
City: New York
ZIP: 10022
Address: 590 Madison Avenue, 37th Floor
Phone: 8776650000, 2124844900
Site: travelzoo.com