Comcast
$200 rebate double play

I have registered for Comcast double-play for internet & wire support having a refund of $200 on August 31. Nevertheless, after I called comcast in March for furthar details about my refund, the consultant explained I'd to make use of Comcast for atleast 3 months. Since November could be my 90th times, the refund paperworks ought to be delivered house with my statement. Because it was a consultant from Comcast, I believed it had been trusted to trust him. I waited however I never obtained my refund paperwork in December. The one thing that arrived house was the December bill. Therefore once more i named Comcast & the consultant explained she'd consult her supervisor to contact me back for more information. I never got a call-back and so I chose to contact comcast again, they transferred me towards the refund point & I had been informed my refund has terminated 60-days after I registered for Comcast. I never got any emails about my rebate, & was educated the incorrect details about my rebate. Today, the refund representative won't assist me solve this problem & must I result in relying a comcast agent. Is there anybody who may help me solve my problem?

Company: Comcast
Country: USA
State: California
City: San Jose
Site: comcast.com

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