Acai-aSlim
Unauthorized credit card charges

I, too, thought I was ordering a free trial of Acai-aSlim as advertised on Oprah's website. I was charged the $4.95 shipping on 11/23/08. This was followed by a charge of $79.95 on 12/08/08. When I noticed the charge, I called the company immediately asking that it be removed. It was explained that the fine print enrolled me in their monthly auto shipment unless cancelled. I asked that it be cancelled and the $79.95 credited to my charge account. She assured me it would be (that was on 12/30/08). However, unknown to me, I had been charged $79.95 again on 12/28 and as it turned out, that was the charge which was credited back to my account. The first $79.95 charge was never credited. So, in effect, I was charged $84.90 for a "free" trial.

I was also charged $19.95 for a www.fit-fac.com membership; when I called about that, the young lady was very pleasant and agreed to remove the charge and cancel the membership.

When I called Acai-aSlim a second time, I spoke with Whitney (1040) who claimed she was not authorized to give me the company address. I asked to speak with a manager and she claimed they were all in a meeting. She did, however, offer to let me leave a voice message for Cory, which I did. He never returned my call. From there I went online and read the complaints of others; I also printed out the Terms & Conditions on the Acai-aSlim website (5 pages in all).in effect, there really is no free trial and I agree with others that this company is not a reputable one.

Company: Acai-aSlim
Country: USA
State: Delaware
City: Lewes 19958
Site: acaiaslim.com

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