Little Tikes
Unanswered e-mails

We bought a Bit Tikes 12-ft x 36 in swimming having a zero-restricted address in- May. It wasn't well before we recognized the filter required changing. We named the 800-number to inquire about what filter kind was required and also to our wonder no body in the Little Tikes organization understood. I got my very own dimensions of the filter it included and discovered a fit on ebay. I bought an incident and also the evening they came we visited alter the filter, arrived at discover the dimensions were right-but the internal band was significantly smaller than that of the filter that included the swimming. And so I named Little Tikes 800-number again, the full time the organization offered me a filter quantity (filbur FC-3710) along with a site to buy the filters from (shepnell.com). I subsequently visited the web site and bought 4 of those filters at about $7 an item.in regards to a week later our filters came, except this time around the filters were twice how big the pool pump. I then double-checked that I'dnot created an error as well as examined to be certain the organization (shepnell.com) hadn't created any errors. There have been no errors on my end or shepnells finish - the error was produced by the Small Tikes organization, they offered me the incorrect filter range. I subsequently got my filter capsule and also the pool push to some nearby pool supply shop, not just did they not understand what filter sort it had been however they likewise advised me the push wasn't the right dimension for that swimming. I subsequently named Little Tikes 800-number again to see them that not just did they provide me the incorrect filter quantity but I also advised them concerning the push measurement and what I had been informed from the share supply organization (incidentally the offer organization I visited is one which Small tikes requested me to visit). This time around I talked having a boss who had been really pleasant and explained to collect my info and my bills from filter acquisitions and deliver them for their corporate workplace via email. I did so this instantly. I had been advised I'd be repaid for my filter acquisitions which somebody might from corporate might contact me quickly. I still have yet to become approached by anybody from corporate. I've created many telephone calls towards the 800-number requesting concerning the issue and also have been informed the same each time - that I'm simply awaiting corporate to contact me. It has now been happening all summer with no you have approached me. The filter is falling in addition to the chlorine use and also the push isn't washing the swimming effectively. I don't suggest purchasing a Little Tikes swimming till there's legitimate info available that the problems they've had are mounted. We're really upset about that issue and there's been no quality. I'm today requesting the organization to get a complete reimbursement of the swimming purchase, we will have where this requires us. It's currently middle July of course if I somebody doesn't contact me quickly I'm creating a criticism using the BBB.

Company: Little Tikes
Country: USA
State: Connecticut
Site: littletikes.com

  <     >